
FAQ
Renting a car from an independent car company like ours can be a great option for those looking for a more personalized experience. Here are some frequently asked questions and answers
We hope this doesn't happen, but you never know. Late returns incur a late fee because the vehicle may be rented shortly after your scheduled drop off. It would be an extreme inconvenience to the next renter if you do not return the car on time. If you feel like this may happen, just call us. We can figure out something together.
We're glad you asked. LOL! Renting from an independent car rental company like ours offers several advantages over larger chain companies. Independent car companies often provide a more personalized and customer centric experience at an affordable rate. With us at VonNay Independent Car Rentals, here is what you can expect:
Personalized Service: We take pride in offering personalized attention to each customer, ensuring your unique needs are met.
Flexibility: As an independent company, we have the flexibility to tailor our services to your requirements, providing a more adaptable and accommodating experience.
Local Expertise: Our team has in-depth knowledge of the local area, allowing us to offer valuable insights and recommendations to enhance your rental experience. Our vehicles are also serviced locally which we are very proud of.
Competitive Pricing: Perhaps we should have started with this. We strive to provide competitive and transparent pricing without the added fees and overhead costs often associated with larger chain agencies. In fact, this is probably the most important area for us based on our own experience. Customers have shared that other rental companies were twice the amount of what we charge.
Community Connection: Renting from us supports local businesses and contributes to the community, fostering a sense of connection and responsibility.
Efficiency and Quick Turnaround: Our streamlined process often lead to quicker check-ins, check-outs, and a more efficient rental experience.
Direct Communication: With fewer bureaucratic layers, you'll likely experience more direct and immediate communication with our team, ensuring a smoother rental process.
In summary, choosing an independent car rental company offers a more personable, flexible, and community-oriented experience compared to larger chain agencies.